Policies and Procedures

Terms of Sale: All orders not charged to a credit card (Visa, MasterCard accepted) must be accompanied by a 50% deposit. Balance and freight will be shipped C.O.D.

Corrections/Alterations: Customer corrections or alterations from the original instructions submitted will be at the customer's expense. Any additional charges due to changes from the initial order must be approved by the customer. Any order cancelled will be charged all costs for work to date. A minumum cancellation charge is $50.00

Shipping: Unless otherwise specified, we will ship the most economical method. Other shipping options include 2nd day air or overnight delivery. Both of these options can be quite costly. We recommend you investigate these costs with your ColorGraphics rep before making your decision.

Special Color Corrections: Please pick your color transparencies or prints carefully to be certain that they will provide the color reproduction results you require. It is important that originals be of the best quality available. Color correction can be accomplished electronically. Colors can be changed and unwanted items may be removed from originals for additional cost. Please call for an estimate. Because of the differences in equipment and conditions between color proofing and pressroom operations, a reasonable variation in color between proofs and the completed job may occur.

Proofs: One color proof is included in all products. Additional time and charges will be added if changes are made at proof time.

Original Materials: Upon completion of orders, all original files will be returned to the customer. Preparatory material produced by ColorGraphics are available at your request for a nominal handling and shipping charge.

Rush Orders: For a rush charge, we will produce an order in less than standard production time. These charges vary depending on the item involved, the complexity of production and our current work load.